At Raw Plus Ltd, we aim to get your order to you as quickly and smoothly as possible.
We currently deliver within the United Kingdom.
Standard Shipping: £3.99
FREE UK delivery on orders over £70
Shipping charges will be shown clearly at checkout before you complete your order.
Orders are typically delivered within 3 to 7 working days across the UK.
Delivery times are estimates only and not guaranteed unless we specifically state otherwise. If there is any significant delay with your order, we will do our best to keep you informed.
Once your order has been placed, you will receive an order confirmation email. Once your order has been dispatched, you may also receive a dispatch confirmation and tracking information where available.
It is your responsibility to provide accurate delivery information and to ensure someone is available to receive the parcel where necessary.
If a parcel is returned to us because:
we may charge an additional delivery fee to resend the order.
We are not responsible for delivery delays caused by events outside our reasonable control, including courier issues, weather disruption, customs delays, supply chain issues or industrial action.
If your order arrives damaged, incomplete, or does not arrive when expected, please contact us as soon as possible at [insert contact email] with your order number and, where relevant, photographs of the issue.
Risk in the products passes to you once the goods have been delivered to your chosen delivery address. Ownership passes once full payment has been received.
